Senior Project & Performance Officer

About the role

**Independent Pricing and Regulatory Tribunal of NSW****Reference number** req52643**Occupation** Human Resources and Recruitment, HR Systems Administration, HR Analytics**Work type** Full\-Time**Location** Sydney City, Sydney Region**Salary Information** $134,488 \- $143,962 \+ superannuation and annual leave loading**Closing date** 20 July 2026 at 10:00am * Use your project management, analytical and systems expertise to lead workforce reporting, analytics and business improvement initiatives that deliver real organisational impact. * Join a small, agile and high\-performing agency, with exposure to end\-to\-end HR and corporate services and regular engagement with senior leaders and the Executive. * Drive projects, workforce analytics and performance reporting initiatives that directly support strategic decision\-making and continuous improvement across IPART. * Temporary opportunity for up to 2 years with the possibility of ongoing.

**About the role** ==================

This is not a traditional HR role. Rather than managing operational HR activities, you will play a key role in designing, improving and delivering high\-quality corporate services systems, processes and performance reporting.

Working closely with the HR Manager, you will operate with a high degree of autonomy to lead projects, strengthen workforce data capability and support evidence\-based decision\-making across the organisation.

You’ll thrive in a dynamic environment, regularly tackling opportunities such as:

* Leading and delivering HR and, workforce reporting and analytics projects to support strategic workforce planning and organisational performance * Analysing workforce data and providing insights and briefings to inform Executive decision\-making * Reviewing and improving policies, procedures and reporting frameworks to align with legislative and business requirements * Supporting performance monitoring, finance and procurement administration and reporting for Corporate Services * Leading change management and employee consultation activities, including stakeholder consultation, communications and implementation support * Coordinating the development and review of briefings, advice, reports and other key documentation * Working with stakeholders and vendors to ensure HR systems and reporting solutions meet business needs and best practice standards * Managing emerging issues and contributing to continuous improvement across corporate services

**About you** =============

We’re looking for someone who has:

* Demonstrated experience leading projects and business improvement initiatives, ideally in a corporate services or HR environment * Strong capability in workforce reporting, data analysis and performance insights, with the ability to translate data into clear, practical advice and solutions. * Knowledge and experience in HR systems (e.g. SAP or similar) and the application of workforce analytics to support decision\-making, continuous improvement and organisational performance * Well\-developed stakeholder engagement and communication skills, including experience preparing briefings for senior leaders * Ability to work independently, manage competing priorities and deliver high\-quality outcomes within agreed timeframes * A proactive approach, sound judgement and a commitment to continuous improvement * Interest in maintaining currency with NSW Government policy, legislative and best practice developments

**What we offer** =================

Competitive salary range: $134,488 \- $143,962 per annum (effective 01 Jul 202* , plus employer’s contribution to superannuation and annual leave loading * Exposure to all facets of HR support, including briefing our Executive team * Central Sydney office location with flexible working options * A supportive, inclusive, and high\-performing workplace

Our 2025 People Matter Survey found:

* 98% of employees are satisfied with IPART’s flexible working arrangements and managerial support * 95% feel respected at work * 78% describe IPART as a great place to work—19% higher than the Public Sector average

You can read the role description here.

**About us** ============

The Independent Pricing \& Regulatory Tribunal (IPART) makes the people of NSW better off through its independent decisions and advice. We help people get safe and reliable services at a fair price.

Our organisational values are:

* Integrity and courage – we are willing to make the difficult decisions * Curiosity and openness – we seek out and develop new ideas that will improve our work * Respect and inclusion – we bring together diverse experiences and skills to generate better solutions * Making a difference – we pursue better outcomes for the people of NSW

If your values align with ours, we want to talk to you!

For more information about working at IPART visit www.ipart.nsw.gov.au

**Applying for the role** =========================

Please submit:

* A cover letter (maximum 2 pages) addressing the requirements detailed in the Role Description * A resume (maximum 5 pages) clearly outlining your skills and experience relevant to this role * Responses to the following Target Question (300\-word limit):

**Describe a significant innovation you have made in the workplace. Explain how you identified the issue, developed a solution, sought approval, managed implementation, and reviewed the outcome.** Applications close at 10am on Monday 20 July 2026\. Late applications will not be accepted.

For further information, contact Erin Scott, Manager Human Resources:

Email: Erin.Scott@ipart.nsw.gov.au

Phone: (0 9019 1991

**What to expect next** =======================

We want to provide you with a transparent and considerate recruitment experience. Once you submit your application, you’ll receive a confirmation email. After the advertisement closing date, all applications will be carefully reviewed by the hiring manager and/or selection panel. If you are shortlisted, we may contact you and invite you to an interview—this may be in person, over the phone, or via a video call. You may also be asked to complete role\-related assessment tasks, such as a written assessment, skills\-based test, or psychometric assessment. Reference checks will be conducted for candidates progressing to the final stages.

**Our Commitment** ==================

IPART welcome and encourage applications from people of diverse backgrounds including, Aboriginal and Torres Strait Islander people; people living with disability; people from culturally and linguistically diverse backgrounds; the LGBTQI\+ community; people with a lived experience of mental health; veterans, people of mature age, and other diverse communities. IPART acknowledges the Traditional Custodians of the lands where we work and live. We pay respect to Ancestors and Elders past and present. We recognise and learn from the strengths of First Nations peoples of New South Wales and their continuing connection to, and unique cultural and spiritual relationship with, Country.

**Reasonable Adjustments** ==========================

The selection process will include assessment techniques to determine your suitability. You can request reasonable adjustments at any stage by indicating in your application, reaching out to the Hiring Manager, or contacting the Human Resources Team at hrenquiry@ipart.nsw.gov.au.

**Additional information** ==========================

* This recruitment process will include pre\-employment screening. * To apply for this role you must be an Australian Citizen or Permanent Resident of Australia or a New Zealand citizen with a current New Zealand passport, * This recruitment activity may result in the creation of a talent pool to fill other ongoing and temporary vacancies for similar roles within IPART. Placement in the talent pool remains valid for 18 months. * Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.