Main Duties/Responsibilities:
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Work with clients to understand their event requirements and preferences.
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Coordinate with the sales and catering teams to plan menus, room layouts, and other details.
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Ensure that all necessary equipment, materials, and staffing are arranged for each event.
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Oversee the setup and breakdown of event spaces, ensuring that all tables, chairs, linens, and decorations are arranged according to the client's specifications.
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Coordinate with kitchen staff to ensure timely and efficient food and beverage service.
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Monitor the progress of events, addressing any issues or concerns that may arise and making adjustments as needed to ensure client satisfaction.
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Interact with clients and guests throughout the event, ensuring that their needs and requests are met in a timely and professional manner.
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Handle any complaints or special requests, taking appropriate action to resolve issues and ensure customer satisfaction.
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Maintain inventory of banquet supplies, equipment, and materials, replenishing as needed and identifying opportunities for cost savings.
Candidate Profile:
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Previous experience in banquet supervisory role in 5 star hotel.
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Strong organizational and multitasking skills, with the ability to manage multiple events simultaneously.
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Excellent communication and interpersonal skills, with the ability to interact professionally with clients, guests, and staff members.
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Knowledge of food and beverage service procedures and industry best practices.
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Flexibility to work evenings, weekends, and holidays as required by event schedules.
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