Key Responsibilities:
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Handle incoming housekeeping calls and requests from guests and colleagues.
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Log, coordinate, and dispatch tasks to housekeeping team members efficiently.
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Ensure timely follow-up and completion of guest requests.
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Maintain accurate records of all housekeeping activities.
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Support the Housekeeping team in delivering flawless service standards.
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Previous experience in a 5-star hotel or luxury environment preferred.
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Excellent communication and organizational skills.
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Strong attention to detail and ability to multitask.
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Proficiency in MS Office, Outlook and Opera.
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Positive attitude and passion for guest service.
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