We are seeking a hands-on analyst to own retention analytics and the underlying technology stack, including CleverTap, Segment CDP, BigQuery, and MySQL. This role requires an individual who can independently build dashboards, conduct root-cause analysis, take full ownership of outcomes, and contribute directly to internal tooling.
Key Responsibilities
Dashboarding & Reporting
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Develop and maintain retention dashboards covering performance and funnel metrics
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Maintain documentation and ensure knowledge transfer of retention metrics across teams
Automation & AI-Enablement
- Identify manual, repetitive, or messy processes and rebuild them using AI-driven workflows to enable the team
to scale
- Apply AI tools thoughtfully and with judgment — understanding when and how to use them in context
Data Architecture
- Design and maintain clean, well-structured data tables and layers that enable smooth, scalable data
consumption across platforms
- Build data foundations with reuse and cross-platform consistency in mind, not one-off tables for a single
request
Ownership
dashboard
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Own data and outcomes end-to-end — success is measured by impact, not by the existence of a table or
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Proactively identify what needs to be built or fixed, rather than working strictly off requests
Tech Layer
- Work across CleverTap, Segment, BigQuery, React, FastAPI, MySQL, Claude Code / Cursor
Required Skills & Qualifications
- 2+ years of experience in analytics with strong proficiency in SQL, and hands-on experience in BigQuery and
MySQL
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Hands-on experience with Python
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Practical experience using, integrating, and debugging APIs
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AI-native — fluent in using AI tools to accelerate analysis and automation, with the judgment to apply them
appropriately
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