About the role
Prime Star Transport LLC is a U.S. transportation company specializing in oilfield frac sand hauling. We are seeking a Transportation Operations Manager who combines transportation leadership with an IT or systems background.
You will manage people, daily transportation execution, and operational performance through our TMS and mobile app. Your technical background will help you identify workflow problems, improve system adoption, and translate operational needs into clear requirements for our technology team.
Management responsibilities
- Lead dispatch and assigned operations staff, establish priorities, and hold team members accountable.
- Manage daily truck and driver readiness, staffing coverage, shift handoffs, and customer commitments.
- Monitor loads, delays, equipment availability, driver communication, and unresolved operational issues.
- Ensure every actionable issue has an assigned owner, deadline, documented follow-up, and appropriate escalation.
- Monitor ticket response times and service-level agreements; intervene when work is overdue or blocked.
- Coordinate with recruiting, onboarding, safety, maintenance, and accounting to resolve operational barriers.
- Use TMS dashboards to monitor truck utilization, loads per truck, turnaround times, downtime, and service performance.
- Investigate recurring problems and implement practical process improvements.
- Train staff on approved workflows and verify that they use the portal and app correctly.
- Work with developers to document defects, clarify business requirements, and validate completed improvements.
- Provide the CEO with concise performance reports, risks, and recommended decisions.
Required qualifications
- Bachelor’s degree or higher in IT, Computer Science, Information Systems, or a related field.
- Demonstrated management experience in transportation, logistics, fleet operations, or a closely related environment.
- Experience supervising staff, managing performance, and resolving operational escalations.
- Strong understanding of dispatch coordination, driver communication, equipment readiness, and transportation service delivery.
- Ability to interpret dashboards, investigate data discrepancies, and manage work through software systems.
- Fluent spoken and written English and Spanish.
- Clear, readily understood American English pronunciation and strong familiarity with American expressions, conversational language, and U.S. transportation terminology.
- Reliable computer, professional headset, private workspace, and backup internet and power arrangements.
- Availability for the advertised management coverage hours.
Preferred qualifications
Master’s degree or higher; U.S. trucking or oilfield transportation experience; experience implementing TMS workflows, automation, or operational reporting.
Application requirements
Apply through this posting with your résumé, degree details, team sizes managed, transportation experience, salary expectation, and availability.
Include a short introduction in English and Spanish describing an operational problem you resolved as a manager. Shortlisted candidates will complete a management scenario involving truck coverage, a delayed load, and overdue staff assignments.
Pay: Php7,000.00 - Php10,000.00 per week
Work Location: Remote
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