- Menerima dan melayani nasabah yang datang ke bank.
- Membantu transaksi keuangan seperti setoran, penarikan, transfer, pembayaran tagihan.
- Memberikan informasi tentang produk dan layanan bank.
- Membuka rekening baru, mengurus perubahan data, dan penutupan rekening.
- Menangani keluhan nasabah dengan ramah dan profesional.
- Menawarkan produk tambahan seperti deposito, kartu kredit, atau internet banking (cross selling).
- Membuat laporan transaksi harian dan dokumentasi administrasi lainnya.
- Menjaga kerahasiaan data nasabah dan mematuhi prosedur operasional bank.
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