Job purpose:
To provide SAP technology solution expertise, advice and support in practice formulation and associated best practice improvement tactics, in order to enable tactical translation and operational implementation.
Key responsibilities:
Process:
- Perform complex tasks and guide implementation, maintenance and support of various SAP modules to enhance business functionality and overall performance, while maintaining customer satisfaction.
- Close communication with functional teams /designers, understand the requirements from provided functional designs and transform these requirements into technical designs
- Analyse and Review requirements, perform configuration and testing in various SAP Modules, such as Finance, Contract Accounting, Revenue Management, etc.
- Perform in-depth analysis of the current business processes and scenarios of the client, then recommend or configure solutions to meet the client’s needs
- Responsible for successful implementation of SAP, providing in-depth functional knowledge and advice on SAP products to clients.
- Provide expert knowledge of industry best practices and recommend changes to optimise processes, systems, policies and procedures, and execute the implementation of change and innovation initiated by the organisation.
- Acts as liaison with client for troubleshooting: investigate, analyse, and solve critical SAP functional and application problems and map client business requirements, processes and objectives; develop necessary product modifications to satisfy clients' needs.
- Maintain a working knowledge of the organisation and adheres to all organisational standards
- Plan maintenance of current system solutions for various SAP Modules, such as Finance, Contract Accounting, Revenue Management, etc.
- Contribute to high productivity and motivation of working team with the use of your communication skills and cooperation; reach and realize project aims and outputs
- Review documentation for approval of all work tasks (definition) based on BRS and ensure adherence to SAP Support SDLC
- Incident Resolution for Severity 1 and 2 issues and assist with Business escalations for issues raised
- Plan, Design work classes and plan production release deployments
- Conduct assessments and use information to advise, make recommendations and facilitate improvement.
- Ensure maintenance of current system solutions.
- Perform moderate to complex configuration activities specifically on SAP.
Governance:
- Develop and/or align governance and compliance policies for own practice area to identify and manage risk exposure and liability.
People:
- Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
- Provide specialist know-how, support, advice and practice thought leadership in area of expertise.
Finance:
- Implement and monitor financial control, management of costs and corporate governance in area of specialisation.
Client:
- Develop & ensure implementation of a practice that builds service delivery excellence & encourage others to provide exceptional stakeholder service.
- Participate in the specialist practice community and contribute positively to organisation knowledge management.
- Provide authoritative, specialist expertise and advice to internal and external stakeholders.
Qualifications and experience:
- Bachelor's Degree / Advanced Diploma (NQF 7) Fields: Information Technology, Information Systems, Computer Science, B-Com, Finance, Management and Engineering AND at least 8 – 10 years' experience in an SAP environment/module (FICA), of which a minimum of 3 - 4 years at a specialist level.
Or
- Diploma NQF 6 AND at least 10 years' experience in an SAP environment/module (FICA), of which 3 - 4 years at a specialist level.
Or
- Alternative Senior Certificate (NQF 4) AND 15 years’ experience in SAP environment/module (FICA), of which a minimum of 3 - 4 years at a specialist level.
Minimum functional requirements:
- SAP FICA module analysis, design, and configuration experience
- SAP FICA module functional training or relevant certification, e.g. SAP Finance
- SAP PSCD or TRM or BRF+ will be an added advantage.
- Exposure to S4/HANA implementation, Fiori Applications, NWBC and SAP integration solutions (e.g., IDOCs, oData etc.) will be an added advantage.
Behavioural competencies:
- Accountability
- Analytical Thinking
- Attention to Detail
- Adaptability
- Building Sustainability
- Commitment to Continuous Learning
- Conceptual Ability
- Customer Service
- Fairness and Transparency
- Honesty and Integrity
- Trust
- Organisational Awareness
- Respect
Technical competencies:
- Computer Literacy
- Functional Policy and Procedure
- IT Knowledge
- Customer Relationship Management
- System Thinking
- Problem Solving
- Verbal Communication
Job purpose:
To provide SAP technology solution expertise, advice and support in practice formulation and associated best practice improvement tactics, in order to enable tactical translation and operational implementation.
Key responsibilities:
Process:
- Perform complex tasks and guide implementation, maintenance and support of various SAP modules to enhance business functionality and overall performance, while maintaining customer satisfaction.
- Close communication with functional teams /designers, understand the requirements from provided functional designs and transform these requirements into technical designs
- Analyse and Review requirements, perform configuration and testing in various SAP Modules, such as Finance, Contract Accounting, Revenue Management, etc.
- Perform in-depth analysis of the current business processes and scenarios of the client, then recommend or configure solutions to meet the client’s needs
- Responsible for successful implementation of SAP, providing in-depth functional knowledge and advice on SAP products to clients.
- Provide expert knowledge of industry best practices and recommend changes to optimise processes, systems, policies and procedures, and execute the implementation of change and innovation initiated by the organisation.
- Acts as liaison with client for troubleshooting: investigate, analyse, and solve critical SAP functional and application problems and map client business requirements, processes and objectives; develop necessary product modifications to satisfy clients' needs.
- Maintain a working knowledge of the organisation and adheres to all organisational standards
- Plan maintenance of current system solutions for various SAP Modules, such as Finance, Contract Accounting, Revenue Management, etc.
- Contribute to high productivity and motivation of working team with the use of your communication skills and cooperation; reach and realize project aims and outputs
- Review documentation for approval of all work tasks (definition) based on BRS and ensure adherence to SAP Support SDLC
- Incident Resolution for Severity 1 and 2 issues and assist with Business escalations for issues raised
- Plan, Design work classes and plan production release deployments
- Conduct assessments and use information to advise, make recommendations and facilitate improvement.
- Ensure maintenance of current system solutions.
- Perform moderate to complex configuration activities specifically on SAP.
Governance:
- Develop and/or align governance and compliance policies for own practice area to identify and manage risk exposure and liability.
People:
- Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
- Provide specialist know-how, support, advice and practice thought leadership in area of expertise.
Finance:
- Implement and monitor financial control, management of costs and corporate governance in area of specialisation.
Client:
- Develop & ensure implementation of a practice that builds service delivery excellence & encourage others to provide exceptional stakeholder service.
- Participate in the specialist practice community and contribute positively to organisation knowledge management.
- Provide authoritative, specialist expertise and advice to internal and external stakeholders.
Qualifications and experience:
- Bachelor's Degree / Advanced Diploma (NQF 7) Fields: Information Technology, Information Systems, Computer Science, B-Com, Finance, Management and Engineering AND at least 8 – 10 years' experience in an SAP environment/module (FICA), of which a minimum of 3 - 4 years at a specialist level.
Or
- Diploma NQF 6 AND at least 10 years' experience in an SAP environment/module (FICA), of which 3 - 4 years at a specialist level.
Or
- Alternative Senior Certificate (NQF 4) AND 15 years’ experience in SAP environment/module (FICA), of which a minimum of 3 - 4 years at a specialist level.
Minimum functional requirements:
- SAP FICA module analysis, design, and configuration experience
- SAP FICA module functional training or relevant certification, e.g. SAP Finance
- SAP PSCD or TRM or BRF+ will be an added advantage.
- Exposure to S4/HANA implementation, Fiori Applications, NWBC and SAP integration solutions (e.g., IDOCs, oData etc.) will be an added advantage.
Behavioural competencies:
- Accountability
- Analytical Thinking
- Attention to Detail
- Adaptability
- Building Sustainability
- Commitment to Continuous Learning
- Conceptual Ability
- Customer Service
- Fairness and Transparency
- Honesty and Integrity
- Trust
- Organisational Awareness
- Respect
Technical competencies:
- Computer Literacy
- Functional Policy and Procedure
- IT Knowledge
- Customer Relationship Management
- System Thinking
- Problem Solving
- Verbal Communication
Desired Skills:
- SAP FICA module analysis
- SAP FICA module functional training
- SAP PSCD or TRM or BRF+
- Exposure to S4/HANA impleme
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