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Employability and Graduate Outcomes – Officer / Team Member

Dagenham, ENG, GBIndividual contributorFound Jul 21
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Employability and Graduate Outcomes – Officer / Team Member

Job Description

Job Title:

Employability and Graduate Outcomes Officer / Team Member

Reports to:

Employability and Graduate Outcomes Manager

Role Purpose:

To provide high‑quality support that improves student employability, enhances learner experience, and contributes to improved graduate outcomes. The role combines student-facing activities (advice, guidance, workshops) with employer-facing tasks (supporting employer engagement, placements, events). The team member plays a key part in delivering employability services and tracking student destinations.

Key Responsibilities

1. Student Employability Support

  • Provide 1:1 guidance on CVs, applications, LinkedIn, interview skills, and job searching.
  • Support students to develop employability skills and career development plans.
  • Deliver or co-deliver workshops, inductions, and employability sessions.
  • Signpost learners to relevant internal and external opportunities and resources.
  • Maintain accurate records of student interactions and progress.

2. Graduate Outcomes & Data Monitoring

  • Assist in collecting, inputting, and updating graduate destinations data.
  • Track student progression, job outcomes, and engagement with employability activities.
  • Support survey administration, follow‑up calls/emails, and data quality checks.
  • Produce basic reports and summaries to support performance monitoring.

3. Employer & Client Engagement Support

  • Provide administrative and coordination support for employer partnerships.
  • Assist in sourcing opportunities: placements, internships, part-time roles, graduate jobs.
  • Coordinate logistics for employer events, job fairs, and workshops.
  • Communicate effectively with employers regarding student profiles and opportunities.

4*. Service Delivery & Programme Support*

  • Contribute to the design and delivery of employability programmes and events.
  • Support marketing and promotion of employability activities (email campaigns, posters, digital content).
  • Help maintain employability resources, online portals, and vacancy boards.
  • Assist academic teams and programme leaders in embedding employability into the curriculum.

5. Administration & Student Experience

  • Manage appointments, workshop bookings, attendance tracking, and service administration.
  • Respond to student and employer enquiries promptly and professionally.
  • Ensure high levels of student satisfaction aligned with organisational values.

Skills & Competencies

  • Strong communication and interpersonal skills.
  • Ability to work with diverse student groups, including those with additional barriers.
  • Good organisational and administrative skills.
  • Competent in data handling and using digital systems (CRM, Excel, employability platforms).
  • Proactive, supportive, and student‑focused approach.
  • Ability to work well as part of a team and independently.

Experience Required

  • Experience in student support, customer service, employability, careers, or administration.
  • Experience supporting events, workshops, or group activities (preferred).
  • Ability to engage with employers or external stakeholders (desirable).
  • Understanding of recruitment processes or careers guidance (beneficial but not essential).

Qualifications

  • A minimum of bachelor’s degree in business, Administration or any related field.
  • Career guidance or employability-related training is an advantage but not required.

Requirements

· Work Location: Northampton (Work on-site)

· This is a fulltime – permanent position

· Salary Range: £26000 - £28000

· Must be eligible to work in UK.

· Must be available for work on weekends.

Pay: £26,000.00-£28,000.00 per year

Work authorisation:

  • United Kingdom (preferred)

Work Location: In person

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