Role Overview
We are hiring a Clinic Manager to lead the front-end of the clinic — someone who can manage operations while driving patient conversions. This is not a receptionist role. You will play a key role in clinic growth, patient experience, and revenue.
Key Responsibilities
- Clinic Operations
- Manage daily clinic flow, appointments, and scheduling.
- Coordinate closely with physiotherapists.
- Ensure smooth, organized, and efficient operations.
- Maintain patient records and systems.
- Sales & Conversions
- Explain treatment plans confidently to patients.
- Convert consultations into paid sessions/packages.
- Handle walk-ins, leads, and WhatsApp inquiries.
- Follow up with patients to improve conversions and retention.
- Patient Experience
- Be the face of the clinic — warm, confident, and professional.
- Ensure every patient feels attended to and understood.
- Maintain a premium, calm clinic environment.
Requirements
- Minimum 3+ years experience in clinic, hospital, wellness center, hospitality, or front office + sales roles.
- Strong communication skills, Hindi required, basic English.
- Confident in handling patients and closing conversations.
- Highly organized and proactive.
- Comfortable with WhatsApp, calls, Excel/CRM tools.
What This Role Is NOT
- Not a passive front desk job.
- Not for candidates uncomfortable with sales.
- Not a low-responsibility role.
Salary & Growth
- Performance-based incentives as the role evolves.
- Clear path to Clinic Head / Senior Management role.
Why Join Us
- Work in a premium, fast-growing healthcare brand.
- High ownership role with direct impact on growth.
- Structured systems and serious work environment.
- Opportunity to build and lead operations long-term.
How to Apply
Send your CV along with a short note answering: “Why do you think you are a good fit for a sales + operations role?”
Pay: ₹25,000.00 - ₹45,000.00 per month
Benefits:
- Leave encashment
- Paid sick time
Work Location: In person
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