Key Account Manager

Job Information

Level of experience

Senior

Work Time

Full-time

Location

Romania

Bucharest

Work Type

Hybrid

What is the impact you want to make?

Unleash your biggest strengths, apply skills & knowledge, learn new things, connect with your peers and build your career with us!

Why rinf.tech?

#EngineerOfTheFuture, #PeopleofManyTalents

• At rinf.tech, you’ll encounter friendly people who are eager to explore and reinvent the world of technology.

• We encourage ideas - we like to share and learn from each other. We’re all in for curious & ambitious people. #GrowOpportunities

• We continuously invest in developing core teams focused on technologies like Blockchain, AI, and IoT - www.rinf.tech/careers/core\-blockchain\-and\-ai\-teams/

• Our Technical Management team, possesses a robust technical background. Many of our team members have advanced to strategic roles through internal promotions.

• In a state of mutual willingness to share & grow, our RINFers commit to a minimum tenure of 2.5 years on a project. #EngineeringExcellence

• Fail fast, learn fast: we experiment, we iterate, we know when to stop and we don't repeat the same mistakes.

• The right technology stack for the right problem: we don't force technology choices just because we know them; our focus is on solving problems, not on pushing predefined stacks. #Innovation

• Adapta Robotics is a successful spin-off born through an R&D project within rinf.tech www.adaptarobotics.com/ Why do we do what we do?

We inspire one another to share our tech-works in this amazing and abundant world. So we became developers, innovators, thinkers, software builders, and hardware makers!

Our Vision!

Founded in 2006 with 650+ engineers & global presence (8 delivery centers in Europe & North America) we strive to become a leading East-European technology partner for growing organizations in need of digital transformation of their products and services!

What you’ll do

• As a Key Account Manager at rinf.tech, you own and grow a portfolio of enterprise customers, acting as the main point of contact and trusted advisor throughout the partnership. You are accountable for customer satisfaction, revenue growth and the overall success of your accounts.

• Own and execute account growth plans, with a focus on revenue expansion, retention and long-term customer success.

• Build and maintain strong relationships with key stakeholders, from delivery teams and engineering leaders to executive sponsors.

• Identify new business opportunities, expand existing engagements and position rinf.tech services across customer organizations.

• Lead commercial discussions, including proposals, SoWs, renewals, contracts and pricing negotiations.

• Partner with delivery teams to ensure successful project execution, resource planning and customer satisfaction.

• Monitor account health, proactively manage risks and drive issue resolution when needed.

• Facilitate regular business reviews, governance meetings and executive-level discussions.

• Ensure compliance with customer security, procurement and regulatory requirements.

• Maintain accurate account forecasts, pipeline visibility and CRM data.

• Collaborate closely with sales, delivery, solution, finance and marketing teams to maximize account performance. What you need to be successful

• Bachelor’s Degree in Business, Engineering or a related field (Master’s Degree preferred).

• 5-7 years in a customer-facing role in an IT services or consulting company, with proven experience as a Key Account Manager or similar.

• Experience with enterprise technology customers. Experience in financial services or fintech is a plus, but not limited to it.

• Good understanding of enterprise technology trends: digital platforms, data, cloud and AI. For fintech, also core banking, payments and open banking.

• Experience with long enterprise sales cycles, multiple stakeholders, procurement and vendor onboarding, and with negotiating MSAs and SoWs.

• Good understanding of software development and project delivery models: Agile, time and material, fixed price and managed teams. Commercial skills in pricing, margin and forecasting.

• Exceptional communication and negotiation skills, including with C-level stakeholders. Results-driven, with a track record of meeting and exceeding revenue, retention and delivery targets.

• Ability to work in a cross-functional team, and proficiency in CRM software.

• Very good English skills, German is nice to have. What we offer you to be successful

• Flexible working environment, ability to work remotely or in a hybrid model, depending on your project requirements.

• Work with worldwide technology leaders - We partner and deliver technology to industry giants like Intel, NXP, Panasonic, Visteon, Carrefour, Windriver, Kardex, METRO Digital, and many others.

• Priority Plus Medical Subscription @Regina Maria (fully covered by the company)

• Mental Health Online Resources through the Hilio Wellbeing Platform

• Flexible benefits worth 1300 RON gross per month - you can choose the ones that suit your preference

• We have profit shares schemed that enable you to financially benefit from the new business you identify

• We have premium referral bonus for each successful recommendation you make - (500-1500 EUR NET based on seniority)

• Enjoy our vibrant offices in Romania's top IT hubs – Bucharest, Timisoara, Cluj, and Iasi, perfect for when you want to grab a coffee with your colleagues.

• Community – No man is an island, we stay connected through ongoing learning, project rotation, idea incubation, as well as through our Football Team, Townhalls, and Fun Thursday Office Day! Next Steps for you!

• Apply

• CV screening

• HR Interview

• Technical Interview

• Offer presented by our CEO Meet us!

Let's meet! We invite you to drop by anytime for a tour of our office, without any commitment.

Join the #PeopleofManyTalents #EngineerOfTheFuture

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