Job Description
What you get to do in this role:
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Understand customers’ unique needs for our products, including defining and synthesizing user needs, pain points, use cases, and specific product opportunities.
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Build trusted relationships across PM, Design, Engineering, and Support so research is brought into roadmap conversations early.
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Serve as a strategic partner to Product Managers, Designers, and other cross-functional team members to influence product strategy and roadmaps through actionable insights and data.
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Influence product decisions by presenting evidence that reframes problems, shifts priorities, or changes scope.
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Triangulate quant, qual, and telemetry data to formulate a strong perspective for the future state of the product and develop strategic and tactical insights with actionable recommendations.
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Translate complex research into clear, compelling narratives tailored to audiences from designers to executives. Champion the strategic value of research with senior leaders to expand its role in product decisions.
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Use advanced AI skills to enhance the execution and analysis phases to move fast.
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Provide mentorship to other members of the team and champion the discipline across the organization.
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