Department Business Development and Partnerships LevelExperienced (Individual Contributor) LocationKuala Lumpur The Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices.
Job Description:
Programme performance
- Drive continuous improvement across seller adoption, affiliate engagement, sales and revenue
Strategy and prioritisation
- Support the Manager in setting priorities and action plans; assess initiatives by impact, feasibility and resources
KPI tracking and planning
- Track targets and programme health; identify gaps and opportunities; support forecasting and target-setting
Performance analysis
- Analyse seller, affiliate and programme trends, behaviours and drivers; turn findings into recommendations
Project management
- Define problems and approaches, coordinate delivery, track results and conduct post-mortems; apply data and stakeholder feedback
Stakeholder management
- Work across Business Development, Marketing, Product, BI, Operations and other teams to deliver on time, resolve issues and follow through
Process improvement
- Identify operational gaps and bottlenecks; improve processes, governance and tracking; simplify, standardise or automate recurring work
Reporting and BI
- Build and maintain dashboards, reports and tracking tools with BI; keep reporting accurate, consistent and management-ready
Communication
- Present performance, risks, opportunities and progress; turn analysis into clear takeaways and recommendations
Adaptability and ownership
- Support strategic, operational and ad hoc projects across AMS and the affiliate ecosystem; contribute to planning and process improvements, own new workstreams, and stay informed on e-commerce, affiliate, social and content commerce trends
Requirements:
- Bachelor’s degree in any field and 2–3 years of relevant experience in strategy, management consulting, e-commerce, digital marketing, business analytics, commercial strategy or a related area
- Strong interest in e-commerce, digital and affiliate marketing, social commerce or creator ecosystems
- Strong business acumen, analytical and critical-thinking skills, with the ability to connect strategic goals and operational detail and turn data into actionable insights
- Advanced Excel or Google Sheets skills, including complex formulas, pivot tables, and structured analysis
- Ability to build and maintain Gsheet dashboards. Experience with performance tracking, analysis, forecasting or data-driven planning is preferred
- Strong presentation skills and the ability to create concise, structured, management-ready slides
- Strong project management and organisational skills, including managing multiple workstreams and deadlines
- Strong communication and stakeholder-management skills, with the ability to work effectively across teams
- Proactive, ownership-driven approach, attention to detail and bias for action; able to identify problems and drive solutions in a fast-paced, ambiguous environment
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