Project Delivery Executive

About Stampede Solution

Stampede Solution is a leading technology solutions provider specialising in the Accounts Receivable Management and Recovery industry in Malaysia. We develop innovative software solutions that help businesses streamline operations, improve efficiency, and manage their recovery processes effectively.

At Stampede, we believe in continuous learning, collaboration, and creating opportunities for our people to grow alongside the business.

About the Role

We are looking for a proactive and organised Project Delivery Executive to join our team at Stampede Solution.

In this role, you will support the planning, coordination, and delivery of assigned projects while working closely with clients, internal teams, and external stakeholders. You will play an important role in ensuring project activities run smoothly, client expectations are managed, and deliverables are completed within agreed timelines and service standards.

Key Responsibilities

Project Coordination & Delivery

• Support the end-to-end planning, coordination, implementation, and delivery of assigned projects.
• Work closely with the Project Manager and internal teams to ensure project deliverables are completed according to agreed timelines and requirements.
• Monitor project progress, coordinate key activities, and assist in resolving delivery-related issues.
• Maintain accurate project documentation, reports, and records throughout the project lifecycle.
• Support project budgeting, forecasting, invoicing, and cost monitoring to ensure effective financial control.

Client & Stakeholder Management

• Act as a primary point of contact for assigned projects, ensuring client requirements and expectations are clearly understood.
• Coordinate with clients, vendors, subcontractors, and internal departments to facilitate smooth project delivery.
• Respond to client queries and service requirements in accordance with agreed contracts and Service Level Agreements (SLAs).
• Gather client feedback and communicate requirements or concerns to relevant internal teams.
• Build and maintain positive working relationships to support client satisfaction and project success.

Project Operations & Risk Management

• Assist in identifying potential project risks, operational challenges, and areas for improvement.
• Support backup and recovery planning, capacity management, and business continuity activities.
• Ensure project activities comply with relevant internal processes, industry standards, and contractual requirements.
• Support the Project Manager in identifying opportunities to improve project efficiency, service delivery, and overall project performance.

Team Collaboration & Continuous Improvement

• Collaborate with cross-functional teams to ensure effective communication and coordination.
• Participate in team meetings, project discussions, and progress updates.
• Contribute ideas and recommendations to improve project workflows and delivery processes.
• Support other project-related responsibilities and ad hoc assignments as required.

Job Requirements

• Diploma or Bachelor's Degree in Computer Science, Engineering, Information Technology, or a related discipline.
• At least 4–5 years of relevant experience in project delivery, project coordination, implementation, or client-facing project management, preferably within the IT or technology industry.
• Good understanding of project lifecycles, service delivery processes, and stakeholder management.
• Strong communication and interpersonal skills, with the ability to engage effectively with clients and internal stakeholders.
• Good organisational and time management skills, with the ability to manage multiple tasks and competing priorities.
• Strong analytical thinking and problem-solving abilities.
• Proactive, adaptable, and comfortable working independently or within a team.
• Basic financial awareness, particularly in project budgeting, cost monitoring, and reporting.
• Able to work under pressure and meet project deadlines.
• Good written and verbal communication skills in English.
• Experience in credit collection within the Banking, Financial Services & Insurance (BFSI) or telecommunications industry, including knowledge of collection workflows from pre-due to recovery, would be an added advantage.

Job Type: Full-time

Pay: RM5,500.00 - RM7,000.00 per month

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Opportunities for promotion
• Professional development
• Work from home

Work Location: In person

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