SystemantechActive opening

Business Analyst Consultant

Makati, P00, PHOn-siteIndividual contributorFound today
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business analysisrequirements managementazure devopsuatdocumentationhealth informatics

Key Responsibilities1. Business Analysis and Requirements Management

  • Review existing and future-state medical business workflows and conduct stakeholder consultations to gather, analyze, validate, and document business requirements.
  • Identify process improvement opportunities and workflow automation requirements.
  • Develop and maintain Business Requirements Documents (BRDs), Technical Design Documents (TDDs), and other business and technical documentation.
  • Collaborate with MHI consultants, product leads, developers, and technical stakeholders to translate business requirements into technical specifications, particularly for data exchange and Xtend-based solutions.
  • Facilitate business analysis workshops and stakeholder discussions as required.

2. Product Backlog Management

  • Create and maintain Azure DevOps work items, including epics, features, user stories, tasks, and bugs.
  • Ensure requirements are accurately documented and linked to corresponding development tickets.
  • Define and support the development of acceptance criteria and facilitate backlog refinement, sprint planning, and ticket prioritization.

3. Quality Assurance and User Acceptance Testing

  • Develop end-to-end business scenarios, test cases, and UAT requirements.
  • Prepare UAT plans, test scripts, and supporting test materials.
  • Support sanity and regression testing during releases.
  • Verify system functionality against documented requirements.
  • Investigate, prioritize, document, and validate the resolution of defects and reported issues.
  • Provide recommendations on release readiness.

4. Documentation and Knowledge Management

  • Prepare and maintain user guides, standard operating procedures (SOPs), user training materials, release notes, product advisories, and other supporting documentation.
  • Review existing documentation to identify gaps, outdated content, and undocumented functionality.
  • Ensure documentation accurately reflects current system functionality, business processes, enhancements, and operational workflows.

5. Product Roll-out and Operational Support

  • Support product deployment and go-live activities, including release scope definition and readiness validation.
  • Facilitate user training, workshops, and global roll-out activities.
  • Monitor adoption, user feedback, and post-release issues to identify opportunities for improvement.
  • Investigate and help resolve production support tickets and user-reported issues.
  • Coordinate with relevant stakeholders to ensure the successful implementation and ongoing improvement of MHI-supported systems.

Key Deliverables

The consultant will be expected to produce and maintain the following deliverables, as applicable to assigned systems:

  • Signed-off Business Requirements Documents, including workflow analysis, process mapping, data fields, and identified enhancement or automation requirements.
  • Signed-off Technical Design Documents detailing logical architecture, data flows, API specifications, and integration details.
  • Business analysis workshop plans and records of sessions conducted.
  • A prioritized and maintained product backlog in consultation with MHI.
  • End-to-end test scenarios, UAT requirements, test plans, test scripts, test data, and supporting materials.
  • Test execution results, defect logs, and release-readiness recommendations.
  • Approved business requirements and supporting documentation in Confluence.
  • Release notes, product advisories, updated user guides, SOPs, and training materials.
  • User training and global roll-out plans, records of sessions conducted, and user feedback survey results.
  • Production support ticket logs and resolution tracking reports.

Qualifications and ExperienceEducation

  • Advanced university degree in Computer Engineering, Computer Science, Information Technology, or a related field from an accredited academic institution, with at least two years of relevant professional experience; or
  • Bachelor's degree in a related field, with at least five years of relevant professional experience.
  • Professional certification in the relevant area of study is an advantage. Additional certification in business analysis is desirable.

Professional Experience

  • At least five years of experience in information systems analysis and business modelling.
  • Experience working in Agile or Scrum environments.
  • At least five years of experience in analyzing complex projects, preferably within government agencies or non-governmental organizations.
  • At least five years of experience preparing functional and technical documentation for information systems.
  • Demonstrated knowledge of UML, process flow diagrams, use cases, and other business analysis techniques.
  • Experience with medical systems-related projects and knowledge of IOM operational areas and/or software applications is an advantage.
  • A minimum of five completed projects is required.

Key Responsibilities1. Business Analysis and Requirements Management

  • Review existing and future-state medical business workflows and conduct stakeholder consultations to gather, analyze, validate, and document business requirements.
  • Identify process improvement opportunities and workflow automation requirements.
  • Develop and maintain Business Requirements Documents (BRDs), Technical Design Documents (TDDs), and other business and technical documentation.
  • Collaborate with MHI consultants, product leads, developers, and technical stakeholders to translate business requirements into technical specifications, particularly for data exchange and Xtend-based solutions.
  • Facilitate business analysis workshops and stakeholder discussions as required.

2. Product Backlog Management

  • Create and maintain Azure DevOps work items, including epics, features, user stories, tasks, and bugs.
  • Ensure requirements are accurately documented and linked to corresponding development tickets.
  • Define and support the development of acceptance criteria and facilitate backlog refinement, sprint planning, and ticket prioritization.

3. Quality Assurance and User Acceptance Testing

  • Develop end-to-end business scenarios, test cases, and UAT requirements.
  • Prepare UAT plans, test scripts, and supporting test materials.
  • Support sanity and regression testing during releases.
  • Verify system functionality against documented requirements.
  • Investigate, prioritize, document, and validate the resolution of defects and reported issues.
  • Provide recommendations on release readiness.

4. Documentation and Knowledge Management

  • Prepare and maintain user guides, standard operating procedures (SOPs), user training materials, release notes, product advisories, and other supporting documentation.
  • Review existing documentation to identify gaps, outdated content, and undocumented functionality.
  • Ensure documentation accurately reflects current system functionality, business processes, enhancements, and operational workflows.

5. Product Roll-out and Operational Support

  • Support product deployment and go-live activities, including release scope definition and readiness validation.
  • Facilitate user training, workshops, and global roll-out activities.
  • Monitor adoption, user feedback, and post-release issues to identify opportunities for improvement.
  • Investigate and help resolve production support tickets and user-reported issues.
  • Coordinate with relevant stakeholders to ensure the successful implementation and ongoing improvement of MHI-supported systems.

Key Deliverables

The consultant will be expected to produce and maintain the following deliverables, as applicable to assigned systems:

  • Signed-off Business Requirements Documents, including workflow analysis, process mapping, data fields, and identified enhancement or automation requirements.
  • Signed-off Technical Design Documents detailing logical architecture, data flows, API specifications, and integration details.
  • Business analysis workshop plans and records of sessions conducted.
  • A prioritized and maintained product backlog in consultation with MHI.
  • End-to-end test scenarios, UAT requirements, test plans, test scripts, test data, and supporting materials.
  • Test execution results, defect logs, and release-readiness recommendations.
  • Approved business requirements and supporting documentation in Confluence.
  • Release notes, product advisories, updated user guides, SOPs, and training materials.
  • User training and global roll-out plans, records of sessions conducted, and user feedback survey results.
  • Production support ticket logs and resolution tracking reports.

Qualifications and ExperienceEducation

  • Advanced university degree in Computer Engineering, Computer Science, Information Technology, or a related field from an accredited academic institution, with at least two years of relevant professional experience; or
  • Bachelor's degree in a related field, with at least five years of relevant professional experience.
  • Professional certification in the relevant area of study is an advantage. Additional certification in business analysis is desirable.

Professional Experience

  • At least five years of experience in information systems analysis and business modelling.
  • Experience working in Agile or Scrum environments.
  • At least five years of experience in analyzing complex projects, preferably within government agencies or non-governmental organizations.
  • At least five years of experience preparing functional and technical documentation for information systems.
  • Demonstrated knowledge of UML, process flow diagrams, use cases, and other business analysis techniques.
  • Experience with medical systems-related projects and knowledge of IOM operational areas and/or software applications is an advantage.
  • A minimum of five completed projects is required.

Technical Skills

  • Basic knowledge of databases and programming languages, such as Java and Svelte, is an advantage.
  • Experience using Azure DevOps for backlog management and project tracking is desirable.
  • Familiarity with Confluence and requirements documentation tools is an advantage.
  • Strong analytical skills, including the ability to interpret complex business needs and translate them into application and operational requirements.

Core Competencies

  • Excellent written and verbal communication skills, including technical writing.
  • Strong problem-solving and analytical abilities.
  • Effective time management and consultancy skills.
  • Ability to communicate professionally with executives, managers, technical teams, and subject matter experts.
  • Strong interpersonal skills and the ability to work collaboratively with diverse, multidisciplinary teams.
  • Experience conducting end-user training and facilitating workshops
  • Basic knowledge of databases and programming languages, such as Java and Svelte, is an advantage.
  • Experience using Azure DevOps for backlog management and project tracking is desirable.
  • Familiarity with Confluence and requirements documentation tools is an advantage.
  • Strong analytical skills, including the ability to interpret complex business needs and translate them into application and operational requirements.

Core Competencies

  • Excellent written and verbal communication skills, including technical writing.
  • Strong problem-solving and analytical abilities.
  • Effective time management and consultancy skills.
  • Ability to communicate professionally with executives, managers, technical teams, and subject matter experts.
  • Strong interpersonal skills and the ability to work collaboratively with diverse, multidisciplinary teams.
  • Experience conducting end-user training and facilitating workshops

Pay: Php90,000.00 - Php100,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Health insurance
  • Opportunities for promotion
  • Promotion to permanent employee

Application Question(s):

  • Experience working in Agile or Scrum environments.
  • At least five years of experience in analyzing complex projects, preferably within government agencies or non-governmental organizations.
  • Experience with medical systems-related projects and knowledge of IOM operational areas and/or software applications is an advantage.
  • A minimum of five completed projects is required.
  • Availability to join?
  • Provide your VIBER for fast communication.

Education:

  • Bachelor's (Preferred)

Experience:

  • information systems analysis and business modelling: 5 years (Preferred)

Willingness to travel:

  • 100% (Preferred)

Work Location: In person

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SystemantechBusiness Analyst Consultant
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