As a Client Relations Intern, you will be assisting and maintaining positive client experiences, support internal teams in delivering services, and help strengthen long-term relationships with clients.
Key Responsibilities
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Assist with responding to client inquiries via email, phone, and messaging platforms.
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Help ensure timely delivery of services and resolution of client issues.
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To inform the consignee of a failed delivery attempt.
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To improve customer satisfaction and reduce return-to-origin (RTO) rates.
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NDR Calling (KAM verification)
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