Job Title: Lead Conversion & Customer Onboarding Executive
Job Summary
We are looking for a proactive and customer-focused professional to manage the complete customer journey—from converting qualified leads into customers to onboarding them successfully and conducting engaging product demonstrations. The ideal candidate should have excellent communication skills, a consultative sales approach, and the ability to build strong customer relationships.
Key Responsibilities
* Contact and follow up with qualified leads through phone, email, WhatsApp, and video calls. * Understand customer requirements and effectively communicate the value of our product. * Convert leads into paying customers by addressing objections and guiding them through the decision-making process. * Conduct personalized product/app demonstrations for prospective customers. * Onboard new customers by assisting with account setup, feature walkthroughs, and initial configuration. * Ensure customers understand key features and best practices for using the app. * Maintain accurate records of customer interactions and sales activities in the CRM. * Follow up with new customers to drive product adoption and resolve initial queries. * Meet monthly lead conversion and onboarding targets. * Collect customer feedback and share insights for product and process improvements.
Pay: ₹30,000.00 - ₹45,000.00 per month
Work Location: Hybrid remote in Mumbai, Maharashtra (Mumbai)
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