| Noida, Uttar PradeshChennai, Tamil Nadu
Job Summary
Minimum 5+ years of Salesforce experience with strong leadership and influence skills
Translating business requirements into solutions by understanding needs, feasibility and impact,
Demonstrates ability to influence business unit leads to meet project objectives.
With Agile delivery experience, leading business and functional requirements definition, prioritization/scoping of requirements, perform functional testing on the deliverables.
Can use business knowledge of Salesforce products to drive solution architecture and analysis engagement for respective streams of work
Experience with Salesforce Financial Services Cloud, Sales and service Cloud.
Knowledge & Experience of Service Cloud/Amazon Connect is a big plus
Experience in Insurance and Wealth management is a plus
Ability to contribute to the development of Implementation roadmap, estimates and associated project plans
Thorough knowledge of profiles, roles, permission sets, role hierarchy, OWD.
Leads business process redesign, roadmap planning, and estimations.
Strong knowledge in Salesforce Product features and ability to configure and run POC demos with business.
Good Problem Solving and analytical skills with good Story telling skills. Gather and write functional requirements stories.
Ensure success and acceptance criteria are defined for each story, review solutions and recommend improvements
Ability to interact effectively with stakeholders at all levels, internally, through customers and third parties
Designing technical and non-technical solutions to resolve a problem or meet customer need.
Understanding solution architecture documents
Ability to run workshops with concerned stakeholders
Key Responsibilities
1. Lead and manage business analysis activities within the organization
2. Collaborate with stakeholders to gather, analyze, and document business requirements
3. Develop detailed project documentation including user stories, functional specifications, and acceptance criteria
4. Work closely with the development team to ensure that business requirements are accurately translated into technical solutions
5. Facilitate communication between business stakeholders and the project team
6. Conduct workshops, meetings, and presentations to gather requirements and provide project updates
7. Utilize agile methodologies to support project delivery and ensure alignment with business goals
8. Identify areas for process improvement and contribute to the development of best practices in business analysis
Skill Requirements
1. Strong understanding of business analysis principles and practices
2. Proficiency in agile methodology and experience working in agile environments
3. Excellent communication and interpersonal skills to effectively engage with stakeholders at all levels
4. Ability to manage multiple priorities and stakeholders in a fast paced environment
5. Analytical mindset with the ability to translate business requirements into technical solutions
6. Proven track record of delivering successful projects through effective business analysis
7. Strong problem-solving skills and attention to detail
8. Certification in business analysis or agile methodology is a plus
Other Requirements
1.CBAP (Certified Business Analysis Professional), PMIPBA (PMIProfessional in Business Analysis)
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