SME - Commvault
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Madurai, Tamil Nadu Job Summary The Subject Matter Expert (Support & Operations) plays a critical role in ensuring timely resolution of escalated incidents while maintaining compliance with quality standards and service level agreements (SLAs). This position is vital for enhancing customer satisfaction through effective analysis, mentorship, and communication with stakeholders. Key Responsibilities 1. Ensure Timely Resolution And Quality Compliance Of Escalated Incidents Using Commvault And Azu…
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