Data Analyst
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Reach the decision-maker — $5About the role
**Contract: IT** **Location: Birmingham****, B37 7YN \- hybrid** **Hours of work: 40** **Contract Type: Permanent** We are seeking a Data Analyst to analyse data, design and develop data solutions, and provide visibility that enables data\-driven action and insight.
This role has a broad scope across various domains of performance and client KPI data held within multiple operating systems, with responsibility for supporting better decision\-making. **Job Description** We are looking for an individual who can work closely with account teams, operational teams, and central functions to identify data patterns and trends, helping to highlight problem areas and best practice through clear and actionable analytical outputs. **Key Responsibilities** * Analyse large datasets to identify patterns, trends, and meaningful insights. * Design and develop data solutions to support business decision\-making. * Clean, transform, and validate data to ensure accuracy, completeness, and consistency. * Apply analytical techniques to uncover relationships and trends within data. * Create dashboards, reports, and data visualisations using tools such as Power BI, Tableau, or Excel. * Work closely with business leaders, operational teams, and clients to understand requirements. * Translate business requirements into analytical outputs and reporting solutions. * Ensure adherence to data governance standards, policies, security requirements, and data quality standards. **Professional and Personal Competencies/Qualifications** * Strong data analysis and exploration skills with the ability to extract meaningful insights from large datasets. * Experience in data cleaning, preparation, validation, and transformation. * Proficiency in SQL, including writing queries, joining tables, creating views, and query optimisation. * Experience building dashboards and reports using Power BI and Tableau. * Understanding of statistical methods, probability, distributions, and basic modelling. * Awareness of data governance principles, including data quality, lineage, security, and compliance. **The Company** ISS is a world\-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. \#Becomewhoyouwant, \#Bepartofsomethingbigger, \#aplacetobeyou, \#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2\) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
To find out more about what we do go here \- https://www.uk.issworld.com/
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