Solutions Engineer, Seattle
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Solutions Engineer, Sydney
**Location:** Sydney
**About Josys**
Josys is a modern AI\-native identity security and governance platform. Enterprise AI adoption has made identity the fastest\-growing attack surface, and the hardest to govern. Josys discovers, governs, and secures every identity \- human, machine, and AI agent \- across every application in the enterprise, allowing security and IT teams to surface risk, control access, and remediate identity threats in real\-time. Trusted by over 1,000 organizations and MSPs worldwide, Josys turns identity from the fastest\-growing attack surface into an autonomously governed advantage.
For more information, visit josys.com.
**The Role**
We’re looking for a Solutions Engineer who blends technical expertise, customer empathy, and storytelling. Your focus will be helping mid\-market IT teams and MSPs evaluate, architect, and adopt Josys.
You will own technical discovery, product demos, integration strategy, documentation, and PoC execution.
**What You’ll Do**
* Partner with Account Executives to drive opportunities from discovery through technical validation. * Lead presales discovery sessions to understand customers’ SaaS usage, IT controls, and security requirements. * Deliver compelling demos and solution walkthroughs tailored to enterprise use cases. * Build integration plans with Directory/SSO (Okta, Azure AD), HRIS, ITSM, MDM, and API endpoints. * Lead proof\-of\-concepts and pilots; troubleshoot configuration and technical blockers. * Own RFP/RFI responses and technical solution documentation. * Translate technical needs into crisp solution proposals and architecture diagrams. * Work closely with Product \& Engineering to surface customer insights and influence roadmap. * Create reusable playbooks, demo scripts, integration templates, architecture diagrams, etc. * Support handoff to Customer Success post\-close to ensure seamless onboarding.
**Qualifications**
* **4–6\+ years** in Solutions Engineering, Sales Engineering, Technical Consulting, or Technical Presales. * Strong proficiency in **SaaS architecture, identity, and IT integrations** (SSO, SCIM, APIs). * Experience presenting to senior IT stakeholders (CIO, CISO, IT Directors, Ops, Procurement). * Strong problem\-solving ability and customer empathy. * Excellent communication and ability to simplify complex technical topics. * Comfortable working in a fast\-paced, startup environment and influencing product decisions.
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