We are seeking an experienced and dynamic Restaurant Manager to oversee daily operations, lead a team, and ensure the delivery of exceptional food and beverage service. The ideal candidate is passionate about hospitality, has strong leadership skills, and is capable of managing both the front-of-house and bar operations efficiently.
Key Responsibilities:
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Operational Management:
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Oversee the day-to-day operations of the restaurant and bar.
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Ensure compliance with health, safety, and hygiene regulations.
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Maintain high standards of food, beverage, and service quality.
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Staff Management:
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Recruit, train, and supervise front-of-house and bar staff.
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Create staff schedules and manage labor costs.
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Conduct performance reviews and promote team morale.
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Customer Service:
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Ensure an excellent guest experience through attentive service and a welcoming environment.
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Handle customer complaints and resolve issues promptly and professionally.
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Inventory & Cost Control:
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Manage inventory levels of food, beverages, and supplies.
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Control costs and minimize waste to meet profitability targets.
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Coordinate with suppliers and negotiate pricing when needed.
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Financial & Administrative Duties:
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Monitor daily revenue and expenses.
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Prepare sales and performance reports.
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Assist in budgeting, forecasting, and meeting financial goals.
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Entertainment & Ambience Oversight:
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Possess a good understanding of music trends, popular international artists and different entertainment genres suitable for diverse guest demographics.
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Work closely with resident live performers to schedule acts that align with the venue’s brand and target audience.
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Monitor and evaluate guest feedback related to entertainment and adjust programming accordingly.
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Ensure all entertainment activities comply with licensing and local authority regulations.
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Marketing & Promotion:
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Collaborate with marketing to develop promotions and events.
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Monitor online reviews and social media presence.
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Experience:
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Proven experience as a restaurant or bar manager (3+ years preferred).
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Strong leadership, organizational, and communication skills.
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Knowledge of food and beverage operations, POS systems, and inventory management.
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Familiarity with licensing laws, health and safety regulations.
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Ability to work flexible hours, including late nights and weekends.
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Preferred Qualifications:
o Certification in Hospitality Management or related field.
o WSET Beverage Service Certification.
o Experience with event planning or private dining services.
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