- Set performance goals, KPIs, and deadlines aligned with company objectives
- Drive corporate client acquisition and lead generation through various channels (telemarketing, online, networking, fieldwork)
- Conduct client visits, presentations, and product demonstrations
- Monitor sales, margins, accounts receivable (AR), and ensure timely collections
- Oversee branch operations, including transactions, expenses, inventory, and aging items
- Ensure compliance with company policies, safety standards, and regulatory requirements
- Handle customer complaints and maintain strong client relationships
- Prepare and submit accurate and timely operational and performance reports
- Lead, coach, and manage staff, including scheduling, evaluations, and promotions
- Manage administrative tasks such as permits, RMA, petty cash, and documentation
- Oversee digital presence (social media pages, inquiries, and customer engagement)
- Ensure proper cash handling, validation, and timely deposits
- Cascade company updates, lead meetings, and coordinate with internal departments
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