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Monitor security alerts, logs, and events across SIEM, IDS/IPS, firewalls, and endpoint solutions.
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Assist in incident triage, investigation, and escalation following CSOC playbooks.
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Support vulnerability assessments and patch management activities.
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Document incidents, findings, and remediation steps in compliance with CyberLabs standards.
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Collaborate with NOC teams to ensure secure and stable network operations.
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Participate in compliance audits and reporting (ISO, NIST, GDPR, etc.).
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Contribute to continuous improvement of detection rules, response procedures, and documentation.
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Provide technical support to clients and partners under supervision.
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Performs other tasks that may be assigned
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Maintain accurate incident logs, vulnerability reports, and compliance records.
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Ensure secure handling of sensitive client data in line with CyberLabs’ policies.
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Ensure secure storage, version control, and accessibility of operational documentation.
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Update knowledge base articles and operational runbooks as assigned.
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Employee database of the assigned account Other client reports as required.
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