Softmason Technologies India Pvt Ltd is a fast-growing IT company delivering innovative software solutions and digital transformation services. We partner with global clients across the USA and UK to deliver scalable, high-quality technology solutions.
Job Summary
We are seeking an experienced and strategic Delivery Manager to oversee end-to-end delivery of software projects for USA & UK clients. The ideal candidate will be responsible for ensuring timely, high-quality delivery, managing client relationships, and leading cross-functional teams.
Key Responsibilities
- Manage end-to-end project delivery across multiple projects
- Ensure timely delivery, quality standards, and client satisfaction
- Coordinate with development, QA, DevOps, and project teams
- Act as the primary point of contact for USA & UK clients
- Monitor project performance, KPIs, and delivery metrics
- Identify risks and implement mitigation strategies
- Drive process improvements and delivery excellence
- Ensure adherence to Agile / Scrum / Delivery frameworks
Required Skills
- Strong experience in delivery management (08–10 years)
- Experience handling USA & UK clients / international projects
- Deep understanding of SDLC and project delivery lifecycle
- Strong leadership, communication, and stakeholder management skills
- Ability to manage multiple teams and projects simultaneously
- Strong problem-solving and decision-making skills
Preferred Skills (Good to Have)
- Technical background in software development
- Experience with tools like JIRA, Confluence, MS Project
- Knowledge of cloud technologies (AWS / Azure)
- PMP / Agile / Scrum certifications
Eligibility Criteria
- B.Tech / B.E / MCA / MBA or related field
- Experience managing global teams and remote delivery