Overview:
We are looking for a bilingual (English & Spanish), experienced, and motivated Inside Sales Representative to join our team. The ideal candidate will have extensive experience in the service industry and, ideally, knowledge of the steel industry. The successful candidate will be responsible for representing our company's products to potential customers, developing relationships with existing customers, and providing feedback to the company on customer needs and trends. This is a great opportunity for an individual who is passionate about sales and has a knack for building relationships with clients.
About us:
We are a small, tight knit, business who has been in the steel and welding industry for eight years. We are a growing company with a passion for providing superior customer service. Accufast Steel provides an extensive list of materials, including sheet metal, beams, tubing, rebar, welding equipment, and safety equipment, among other things, to companies and individual customers.
Schedule:
- Monday to Friday, 8:00AM – 5:00PM
- Saturday, 8:00AM – 12:00PM
Benefits:
- $15 - $17 an hour, depending on experience level.
- Paid time off.
- Overtime pay.
- Paid training.
- Weekly pay.
Primary responsibilities include:
- Develop and maintain rapport with customers.
- Educate the customer on the products we offer.
- Answer phone calls and communicate daily via phone and email throughout the sales cycle to ensure customer satisfaction.
- Navigate our ERP/CRM software to process quotes, orders, and complete customer profiles for new accounts, among other things.
- Process and manage quotes and orders to exceed customer expectations.
- Follow up on customer orders and requests to ensure orders are delivered on time.
- Write up special orders.
- Promptly respond to administrative and managerial requests.
- Take and apply customer payments.
This is a non-exhaustive list and additional related duties may be assigned on an as needed basis.
Requirements:
- Bilingual (English and Spanish).
- Excellent customer service & communication skills.
- Strong computer skills.
- Reliable and punctual.
- Ability to multitask.
- Willingness to learn.
Qualifications:
- Proven experience in inside sales or a related field is preferred.
- Knowledge of the steel industry, preferred.
- Order entry experience.
- Highly energetic and outgoing personality.
- Professional attitude and appearance.
- Highly organized.
With or without reasonable accommodation, the successful candidate must be able to remain in a stationary position for 90% of the workday, have close visual acuity, and constantly operate a computer and other office productivity equipment, such as a phone, copy/fax/scan machine, calculator, and computer keyboard and mouse.
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Expected hours: 40.0 – 45.0 per week
Benefits:
- Employee discount
- Paid time off
- Paid training
Work Location: In person
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