Main Duties and Responsibilities I. Frontline and Document Processing Support
- Attends to inquiries, document requests, and transactions from students, parents, alumni, and other stakeholders across various communication channels
- Receives and processes requests for academic documents such as Transcript of Records, certifications, and enrollment-related documents
- Prepares and issues report cards, honor cards, year-end decision letters, and other academic documents
- Supports college application processes by preparing, encoding, and validating student records for submission to universities
- Assists in the printing and distribution of class schedules, grading sheets, and student information documents
II. Student Records and Information Management Support
- Prepares folders for new enrollees and ensures systematic logging, filing, and updating of academic and personal documents
- Archives folders of graduated, transferred, or withdrawn students following prescribed guidelines
- Updates and encodes student information such as name, school address, contact details, and promotion status in the SIS
- Prepares and monitors requests for TOR from other institutions, receiving incoming records and issuing acknowledgments
- Compiles and updates class lists, elective lists, and other student directories in both digital and physical formats
III. DepEd Compliance and Support
- Updates the enrollment lists and promotion status of students in the DepEd Learner Information System at the start and end of the academic year
- Prepares, encodes, and validates data for DepEd-mandated reports, certifications, and student records
- Coordinates with DepEd on seminars, orientations, and validation of student records related to the SHS Voucher Program
- Processes Education Service Contracting and Qualified Voucher Applicant documentation and billing requirements in coordination with the Private Education Assistance Committee
IV. Registration and Enrollment Support
- Prepares and validates the list of accepted and promoted students for enrollment
- Processes and issues registration cards, monitors their return, and ensures proper distribution of enrollment documents to relevant offices
- Receives and verifies submitted F138 and other enrollment documents, checking for completeness and accuracy
- Sorts and tags report cards for newly enrolled students, ensuring F138 is appropriately marked and returned to the issuing school when necessary
- Sets up subject and elective tagging in the SIS in preparation for registration
V. Student Study Permit (SSP) Processing
- Identifies and validates students requiring a SSP to ensure compliance with immigration requirements for foreign nationals
- Reviews submitted documents, requirements and processing fees for accuracy and completeness, and encodes relevant information for tracking and necessary follow-up
- Files and encodes all related SSP records in compliance with institutional standards
VI. Graduation and Special Program Support
- Assists in the preparation of graduation-related materials by validating student names, academic honors, and other graduation credentials
- Verifies student names and honors for accuracy before diploma printing
- Collects, encodes and updates alumni data for post-graduation documentation
- Prepares and distributes materials for year-end ceremonies and the Special Remedial Program
- Processes academic and non-academic records related to SRP and prepares graduation requirements for SRP completers
VII. Performs other work-related tasks as may be required by the immediate supervisor and authorized representative
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