Job Summary:
We are looking for a highly motivated and detail-oriented Assistant Banquet Manager (Female) to support the planning, coordination, and execution of all banquet functions and events. The ideal candidate is passionate about service excellence, thrives in fast-paced environments, and brings strong leadership and organizational skills to ensure flawless and memorable experiences for our guests.
Key Responsibilities:
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Support the F&B Operations Manager in overseeing all banquet functions and ensuring seamless coordination from setup to breakdown.
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Supervise banquet staff during events, ensuring efficient service and adherence to hotel standards.
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Collaborate with the Events, Culinary, and Stewarding teams to ensure all aspects of the event are executed flawlessly.
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Review and implement Banquet Event Orders (BEOs), ensuring all setup and service details are met.
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Conduct daily briefings and delegate tasks to the banquet team.
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Monitor event progress and proactively address any service gaps or guest concerns.
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Maintain banquet equipment and inventory, ensuring readiness and cleanliness for upcoming events.
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Train and coach team members to uphold service excellence and safety standards.
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Assist in evaluating staff performance and identifying development needs.
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Ensure compliance with hygiene, safety, and health regulations throughout banquet operations.
Requirements:
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Minimum 2–3 years of experience in banquet or events operations within a 5-star or luxury hotel setting.
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Strong leadership and interpersonal skills with a service-focused attitude.
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Excellent organizational and multitasking abilities.
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In-depth knowledge of BEOs, event flow, and service techniques.
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Flexible to work long hours, weekends, and holidays as per business demands.
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Proficiency in English; other languages are a plus.
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Knowledge of POS systems and basic administrative tools preferred.
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