Key Responsibilities:
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Supervise daily operations of the assigned F&B outlet to ensure smooth and efficient service.
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Lead, support and motivate the team to deliver exceptional guest experiences.
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Ensure high standards of service, presentation and product quality.
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Welcome guests and handle guest requests, feedback and concerns professionally.
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Monitor service standards and ensure compliance with hotel policies and procedures.
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Conduct briefings and support team training and development.
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Assist with scheduling, staff allocation and daily operational requirements.
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Monitor stock levels and minimize wastage.
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Ensure compliance with food safety, hygiene and health & safety standards.
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Work closely with the culinary and other hotel teams to ensure seamless operations.
Candidate Requirements:
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Previous experience as an F&B Supervisor or in a similar supervisory position within a 5-star or luxury hotel.
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Strong knowledge of Food & Beverage operations.
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Excellent communication and interpersonal skills.
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Strong leadership and team management abilities.
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Guest-focused with a passion for delivering exceptional service.
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Ability to work in a fast-paced, multicultural environment.
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Professional appearance and positive attitude.
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