Department Operations LevelExperienced (Team Lead) LocationBangkok The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
Job Description:
- Ensuring continuous creative improvement for the cycle count process through problem identification and problem analysis.
- Monitor and improve productivity of cycle count team
- Improve inventory accuracy and identify cause of errors in consumable and seller inventory stock accuracy
- Deliver inventory (cycle count) performance to align with plan and finance standard
- Manage cycle count plan in WMS to align with Regional plan
- Monitor Expired, Aging and non-moving stock in inventory.
- Managed inventory write off stock to align with finance and auditor standard
- Prepare weekly reports such as damage, aging, expired, inventory on hand, etc.
- Deliver strong leadership, influencing and collaboration skills in working with the senior business teams on the strategy and execution of operational plans for the benefit of the company and long-term business success
- To perform any other duties assigned by Manager
Requirements:
- Bachelor’s Degree or higher in Logistic management, supply chain or any related field
- At least 3-5 years of working experience for Inventory management (e-commerce is highly preferred)
- Experience in Inventory Cycle Count will be advantage
- Be able to communicate in English
- Problem solving skills and Conflict management
- Ability to work under deadlines and pressure
- Good interpersonal, communication and negotiation skills.
- Good team player
- Proficient with Microsoft Excel
- Able to work 5 days per week (with 2 days off). Working days may include either Saturday or Sunday, depending on the monthly work schedule.
- Able to work shifts as assigned.
- Able to work night shifts at least 4 days per month (e.g., on double date campaign days).
- Remark The work schedule and shifts may be adjusted as appropriate and as required by the company.
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