Key Responsibilities
- Man the assigned store during scheduled operating hours. Work shifts may be adjusted from time to time depending on business requirements.
- Achieve the sales quota and other sales targets assigned to the store or individual.
- Maintain 100% familiarity with the products sold in-store, including product features, pricing, availability, promotions, and relevant collector or hobby information needed to assist customers.
- Actively engage mall or location foot traffic, invite potential customers to visit the store, understand their interests, and convert qualified traffic into customers.
- Build, update, and maintain an accurate customer database in accordance with company procedures and applicable privacy requirements.
- Ensure complete and accurate accounting of daily sales, payments, receipts, and other sales-related transactions.
- Conduct and document inventory counts at least once every week and promptly report any discrepancy, loss, damage, or stock concern.
- Keep the selling area, displays, merchandise, and customer-facing areas clean, organized, and presentable throughout the shift.
- Be ready and willing to be assigned or reassigned to different store locations within the assigned area when required by business needs.
- Perform other tasks that may be assigned from time to time.
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